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  1. AMORELIE Help Center
  2. Delivery & Shipping

Delivery & Shipping

General

  • What is the self-service portal for and how do I use it?
  • Do you also ship abroad?
  • Can the postman see where I have ordered?
  • With which shipping partner will my order be shipped?

Delivery

  • There are no documents in my package - what now?
  • Where is my package?
  • How can I check the delivery status of my order?
  • How long does the delivery take?

Problems during shipping

  • My package was returned to you. How do I proceed now?
  • My order is missing. What shall I do now?
  • My delivery could not be delivered. What shall I do?

Express deliveries

  • Can I have an express delivery delivered to a Packstation or postal branch?
  • Where can I choose express delivery?

Postal branch

  • Can I also have my order delivered to a postal branch?

"Packstation"

  • Can I also have my order delivered to a Packstation?

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