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AMORELIE Help Center
Delivery & Shipping
Delivery & Shipping
General
What is the self-service portal for and how do I use it?
Do you also ship abroad?
Can the postman see where I have ordered?
With which shipping partner will my order be shipped?
Do you also deliver via other service providers than DHL?
Delivery
There are no documents in my package - what now?
Where is my package?
How can I check the delivery status of my order?
How long does the delivery take?
Problems during shipping
My package was returned to you. How do I proceed now?
My order is missing. What shall I do now?
My delivery could not be delivered. What shall I do?
Express deliveries
Can I have an express delivery delivered to a Packstation or postal branch?
Where can I choose express delivery?
Postal branch
Can I also have my order delivered to a postal branch?
"Packstation"
Can I also have my order delivered to a Packstation?
