Help Center
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AMORELIE Help Center
Order & Vouchers
Order & Vouchers
General
Where can I find my order number?
Do I have to open an account to shop in the Online Shop?
Can you provide me with a catalogue?
Can I also order by telephone?
Order status
How long does it take to receive my order?
Where can I check the status of my order?
Change & Cancellation
Can I remove items from my order?
Can I cancel my online order?
Order process
Can I pre-order or reserve a product?
I have not received an order confirmation!
How much does the delivery cost?
Can I choose a different delivery address?
Codes & gift vouchers
What conditions does my voucher have?
Where can I buy gift vouchers?
The order process was cancelled. Now my coupon code is invalid. What can I do?
I forgot to redeem my voucher - what now?
My voucher code is displayed as invalid!
I have a voucher code - where do I enter it?
