Can I exchange an item in terms of a different colour or size? Bianka Updated June 02, 2020 10:57 Unfortunately it is not possible to exchange an item for another size or colour. In this case please create a new order. Related articles What's with the hygiene seal? I don't like one or more of the articles. What can I do? What does our 100 days right of return mean? My item is defect, how do I proceed now?