I have not received an order confirmation!

If you did not receive an order confirmation, there can be several reasons.

Have you checked your spam order yet? Maybe your order confirmation has landed there.

Or maybe the bugger simply snuck into your email address? In this case you should contact our customer service. They will change your e-mail address quickly and easily.

Another possibility is that your order process was not completed. This happens, for example, if there were problems with the payment. In this case, too, it is best to contact our customer service so that the matter can be clarified quickly.

Was this article helpful?
12 out of 20 found this helpful
Have more questions? Submit a request